Hikyaku Express

Service Overview

Service features

We send packages "quickly, carefully and courteously" up to 160 cm (total dimensions of 3 sides) and 30 kg in weight anywhere in Japan, 365 days a year.
You can also arrange for a round-trip service for leisure items such as skis, snowboards, golf bags or travel bags to be sent to golf courses and hotels, etc.

  • Available sizes differ when sending by Hikyaku Cool Express. Please check the Hikyaku Cool Express service list.
  • Available sizes differ when sending by Hikyaku Cool Express. Please check the Hikyaku Cool Express service list.
  • For further information on the deadline for accepting packages, please contact our sales office.
  • Cool express
  • Cash on delivery available
  • Scheduled delivery
  • Valuable items possible
Customers who are eligible



Available Package Size

This service is available for packages up to 160 cm (total dimensions of 3 sides) and 30 kg in weight.

  • Hikyaku Cool Express, is available for packages up to 140 cm (total dimensions of 3 sides) and 20 kg in weight.
  • Packages above this size and multi-item dispatches will be transported using Hikyaku Large Size Express.
  • For Safety Service, available package size is up to 34cm in height, 54cm in width, 39cm in depth and 30 kg in weight.

Hikyaku Express Charges
See the Price List or carry out a Price Search for more details.

  • We offer a 100-yen discount for each package brought directly to one of our sales branches or offices. (Discount not applicable to packages for payment on delivery.)
  • An additional transit fee is charged for delivery to certain remote islands. Please contact a sales office for more details.
Payment Method

Prepayment (cash)
Payment made in cash by sender.

Prepayment (accounts receivable)
Monthly invoice will be issued to sender. (*Available only for corporate customers)

Cash on delivery
Payment made by recipient.

  • Eligible customer and rates/payment method vary as for golf bag delivery, skiing/snowboarding gear delivery and round trip delivery. Please read the information below.
  • Registration for SMART CLUB (ID acquisition) is required if you are new to using round trip delivery. (Registration is free.)

How to Use

"Hariefu" (supplemental) slip

Ask for a delivery form from your sales driver or at a sales office.
The type of delivery form varies depending on the payment method and service type.
Several packages sent to a single destination are delivered as a set of packages.
Please attach a delivery form to one of the packages, and use "hariefu" (supplemental) slips for the other packages.

  • Please use the appropriate delivery forms for Hikyaku Cool Express and e-collect services.

Notes on Use

  • The maximum compensation for damages is 300,000 yen.
  • We cannot handle dangerous items, confidential correspondence, money or securities.
  • Delivery may be delayed as a result of traffic congestion caused by natural disasters or accidents, or abnormal weather conditions, etc.
  • Packing must be carried out by customers.
  • Please notify our staff of any personal information, high-value items, etc. contained in your package that require special care.
  • Packages to Okinawa are delivered using Hikyaku Air Express or Hikyaku Large Size Air Express.
  • Certain types of package are delivered by ship. Please ask at a sales office for more details.
  • Please write descriptions of the items beings sent and any special remarks in the "Description" box on the delivery form.

Related Services


Please contact our sales office.

Related Content