Purpose of Use of Personal Information

Our company handles personal information in connection with the following operations within the scope necessary for achieving the purpose of use.

1. Business Description

(1)

Formulation and management of our company's management strategy and operations incidental thereto
(2)

Execution of stock-related operations
(3)

Provision of information and services to shareholders
(4)

Operations related to various types of transportation, such as courier services, and operations incidental thereto
(5)

Response to inquiries and requests from customers and business partners
(6)

Execution of operations related to management of officers, employees and retirees
(7)

Execution of other operations incidental to (1) through (6) above

2. Purpose of Use

(1) Purpose of Use of Personal Information

A. Personal information about customers

Our company will use personal information about customers only within the scope of the following purposes in Japan in order to improve customer convenience and service quality, improve and streamline the services and operations of our company and SG Holdings Group companies, and actively address environmental issues. Customers include consignors, consignees, those who contact us by telephone or email regarding the services of our company and SG Holdings Group companies, and those with whom we exchange information through business negotiations, etc.

(ⅰ)
To provide pickup, delivery, and other services incidental to transportation
Examples include the following purposes:
- a.
  
  To inform customers of estimated delivery times
(ⅱ)
To respond to inquiries and requests from customers regarding our company and SG Holdings Group companies
Examples include the following purposes:
- a.
  
  To send materials and e-mails from our company and SG Holdings Group companies to customers
(ⅲ)
To reflect opinions and requests from customers in improving services of our company and SG Holdings Group companies
Examples include the following purposes:
- a.
  
  To use opinions and requests from customers to prevent recurrence
(ⅳ)
To deliver gifts and rewards from our company and SG Holdings Group companies to customers
Examples include the following purposes:
- a.
  
  To inform customers of our company and SG Holdings Group company campaigns
- b.
  
  To provide customers with discounts and other benefits from our company and SG Holdings Group companies
(ⅴ)
To report to customers and carry out necessary processes
Examples include the following purposes:
- a.
  
  To confirm the identity and address necessary for the delivery of packages
(ⅵ)
To provide information on the businesses and services of our company and SG Holdings Group companies
Examples include the following purposes:
- a.
  
  To send materials, questionnaires, direct mail, etc. related to the businesses and services of our company and SG Holdings Group companies to customers
- b.
  
  To make proposals and contact regarding the services of our company and SG Holdings Group companies, and to respond to service application procedures
- c.
  
  To inform customers of areas where delivery is impossible due to disasters, etc.
- d.
  
  To disclose the degree of environmental contribution and impact of our business and services
- e.
  
  To present contract terms and conditions to customers
(ⅶ)
To conduct research, development, improvement, etc. of the businesses and services of our company and SG Holdings Group companies, as well as research and analysis incidental thereto
Examples include the following purposes:
- a.
  
  To reflect customer information in maps, etc. and improve the efficiency of collection and delivery operations at our company and SG Holdings Group companies
- b.
  
  To make proposals that meet customer environmental issues based on the calculation of the first-time receipt rate and the environmental impact (e.g., CO² emissions) visualized for each customer, based on delivery results
- c.
  
  To improve the efficiency of the delivery of parcels to customers and the operations of our company and SG Holdings Group companies by collaborating with subcontractors (including other companies in the same industry)
- d.
  
  To make collection and delivery operations more efficient by utilizing the ratio of customers staying at home by time of day
- e.
  
  To improve and streamline the delivery of packages to customers and the operations of our company and SG Holdings Group companies by linking location information between our company and customers
- f.
  
  To provide stable services to customers by surveying and analyzing the number of personnel and vehicles required for the operations of our company and SG Holdings Group companies, based on delivery records
- g.
  
  To improve the efficiency of parcel sorting at our company and SG Holdings Group companies
- h.
  
  To smoothly deliver parcels by correcting imperfections in addresses on invoices, etc., using information on parcels we have received in the past
- i.
  
  To analyze the number of shipments by season and destination of customers based on delivery records, and to propose contract terms, etc. to customers based on the results
(ⅷ)
To implement administrative work in response to laws and regulations
Examples include the following purposes:
- a.
  
  To respond to requests from governments for cooperation and investigation based on laws and regulations
(ⅸ)

To perform other operations incidental to the above

B. Personal information about business partners

Our company uses personal information about business partners within the scope of the following purposes. Business partners include subcontractors (including sole proprietors) and business partners for purchasing goods, etc.

(ⅰ)

To contact business partners on various business matters
(ⅱ)

To fulfill various contracts with business partners
(ⅲ)

To contact business negotiations and meetings with business partners
(ⅳ)
To manage information related to business partners
Examples include the following purposes:
- a.
  
  To confirm qualifications and conditions necessary for our company's business
(ⅴ)

To perform other business operations incidental to the above

C. Personal information about shareholders

Our company uses personal information about shareholders within the scope of the following purposes:

(ⅰ)

To exercise rights and fulfill obligations under the Companies Act
(ⅱ)

To send and communicate annual reports, dividend statements, and other distributions
(ⅲ)

To manage shareholders by preparing shareholder data in accordance with prescribed standards based on various laws and regulations, and to perform other duties incidental to the above
(ⅳ)

To perform clerical work related to the preparation and submission of payment records
(ⅴ)

To contact and respond to inquiries
(ⅵ)

To perform other duties incidental to the above

D. Personal information about officers and employees

Our company uses personal information about officers and employees within the scope of the following purposes:

(ⅰ)

To provide recruitment-related information and to perform duties related to recruitment
(ⅱ)

To perform duties related to the implementation of various personnel systems (includes personnel evaluations), employment management (including secondments and transfers), human resource development, and employment management
(ⅲ)

To perform duties related to the payment of salaries, etc.
(ⅳ)

To perform duties related to welfare, etc.
(ⅴ)

To perform duties related to various benefit programs and welfare programs, etc. pertaining to the SGH Family Mutual Aid Association (hereinafter referred to as the "Mutual Aid Association")
(ⅵ)

To perform duties related to the SG Holdings Group Employee Stock Ownership Association (hereinafter referred to as the "Employee Stock Ownership Plan")
(ⅶ)

To perform duties related to health management, etc. implemented by our company and SG Holdings Group Health Insurance Societies
(ⅷ)

To provide education and training
(ⅸ)

To perform duties related to discipline management (Rewards and penalties are included.)
(ⅹ)

To investigate working conditions and consider improvements
(ⅺ)

To perform various procedures at the time of joining or resigning
To perform various procedures and communications required by laws and regulations
(ⅻ)

To perform various other procedures and communications required by operations

E. Personal information about employment applicants

Our company uses personal information about employment applicants within the scope of the following purposes:

(ⅰ)

To provide information to employment applicants (includes internship applicants) and to perform operations related to recruitment activities
(ⅱ)

To manage prospective employees
(ⅲ)

To disseminate information such as recruitment information
(ⅳ)

To consider more effective recruitment activities

F. Personal information about retired employees

Our company uses personal information about retired employees within the scope of the following purposes:

(ⅰ)

For various procedures after retirement
(ⅱ)

For payment of retirement pension, etc.
(ⅲ)

For communication necessary for friendship activities, such as announcements of alumni meetings
(ⅳ)

For information on company conditions, provision of information, and recruitment guidance

G. Personal information of people who contact our company

Our company uses the personal information of people who contact our company within the scope of the following purposes:

(ⅰ)

To respond to inquiries

H. Other personal information acquired by our company in the course of its business

Our company uses the personal information acquired by our company in the course of its business within the scope of the following purposes:

(ⅰ)
Disaster response activities promoted by companies, public institutions and local governments (hereinafter referred to as "local governments, etc.")
, traffic safety, improvement of local infrastructure, environmental conservation, and local crime prevention
Vehicles, facilities and equipment operated and managed by our company for the purpose of cooperating in activities
(hereinafter referred to as "recorded information, etc.")
Yes. To provide local governments, etc. and other related organizations (hereinafter referred to as "Relevant Organizations, etc.") with recorded information, etc.
Examples include the following purposes:
- a.
  
  To provide recorded information, etc. to local governments, etc. or related organizations, etc. so that fire defense agencies, etc. can quickly and appropriately identify travel routes in the event of an emergency such as a fire
- b.
  
  To provide recorded information, etc. to local governments, etc. or related organizations, etc. so that local governments, etc. can quickly identify damaged roads or areas requiring repair, etc. and take appropriate measures
- c.
  
  To provide recorded information, etc. to local governments, etc. or related organizations, etc. so that local governments, etc. can implement smooth evacuation guidance and traffic regulation in the event of an emergency such as a disaster

(2) Purpose of Use of Specific Personal Information

A. Specific Personal Information about Business Partners

Our company uses Specific Personal Information about Business Partners within the scope of the following purposes:

(ⅰ)

For the preparation of payment records related to fees, etc.

B. Specific Personal Information about Shareholders

Our company uses Specific Personal Information related to Shareholders within the scope of the following purposes:

(ⅰ)

For the preparation of payment records related to the distribution of dividends, etc.

C. Specific Personal Information about Officers, Employees, Their Families, and Retired Persons

Our company uses Specific Personal Information related to Officers, Employees, Their Families, and Retired Persons within the scope of the following purposes:

(ⅰ)

For the preparation of withholding records, etc.
(ⅱ)

For the preparation of payment records, etc.
(ⅲ)

For the notification of individual inhabitant tax, etc.
(ⅳ)

For the notification of health insurance and employee pension plans, etc.
(ⅴ)

For the notification of employment insurance, etc.
(ⅵ)

For the notification of internal benefits such as group insurance and corporate pension plans, etc.
(ⅶ)

For the preparation of payment records by employee stock ownership associations, etc.
(ⅷ)

For other administrative processes related to the above