Travel Light with Sagawa

Hands-free luggage delivery service for travelers in Japan

Powered by

Important Notice

Service Impact Due to Microsoft System Outage

Thank you for using Sagawa Express.

Due to a system failure at Microsoft, we are currently experiencing issues with email delivery, and with some of the web services in the “SAGAWA Tebura (Hands-Free) Service,” preventing customers from completing their application procedures.

We sincerely apologize for the inconvenience this may cause.

Microsoft is working to restore the service, so we kindly ask for your patience until the system recovery is complete.

HANDS-FREE TRAVEL

Luggage Delivery and Storage

HANDS-FREE LEISURE

Sports Equipment Services

icon golf

Ski and Snowboard

icon golf

Cycling

LOCATIONS

Find a Service Center

All service centers
Arrow right
01

Drop off your luggage with us

Leave your bags at a Sagawa counter at the station or airport—in some cases, pickup can be arranged.

02

Explore Japan

Enjoy sightseeing or shopping hands-free while we deliver your luggage.

03

Pick up your bags

Receive your bags at your hotel, airport, or chosen location.

STEP-BY-STEP

How It Works

BENEFITS

Why Travel Hands-Free?

No heavy luggage No heavy luggage on trains
Explore freely Explore freely, less fatigue
No coin lockers No need for coin lockers
Refrigerated souvenirs Refrigerated souvenirs possible

Worry-free arrival Worry-free arrival at your destination

ABOUT

About Sagawa’s Hands-Free Services

Japan Hands-Free Travel

Officially certified by the Japan Tourism Agency’s Hands-Free Network.

Travel Light

PARTNERS

Learn More