- Time Slot
We send packages "quickly, carefully and courteously" up to 160 cm (total dimensions of 3 sides) and 30 kg in weight anywhere in Japan, 365 days a year.
You can also arrange for a round-trip service for leisure items such as skis, snowboards, golf bags or travel bags to be sent to golf courses and hotels, etc.
- Available sizes differ when sending by Hikyaku Cool Express. Please check the Hikyaku Cool Express service list.
- Monthly payment is available only for corporate customers.
- The price and payment methods for golf bags, ski equipment and round-trip transportation may vary depending on the customer. Please check the details of each service for more information.
Available Parcel Size
This service is available for packages up to 160 cm (total dimensions of 3 sides) and 30 kg in weight.
- Hikyaku Cool Express, is available for packages up to 140 cm (total dimensions of 3 sides) and 20 kg in weight.
- Packages above this size and multi-item dispatches will be transported using Hikyaku Large Size Express.
Charges (for sending packages)
Hikyaku Express Charges
See the Price List or carry out a Price Search for more details.
- We offer a 100-yen discount for each package brought directly to one of our sales branches or offices. (Discount not applicable to packages for payment on delivery.)
- An additional transit fee is charged for delivery to certain remote islands. Please contact a sales office for more details.
How to Use
Ask for a delivery form from your sales driver or at a sales office.
The type of delivery form varies depending on the payment method and service type.
|Paid by sender (cash)||Paid by sender in cash upon collection of the package.|
|Paid by sender (credit)||A monthly invoice is issued to the sender.|
|Payment on delivery||Payment collected upon delivery.|
- Please use the appropriate delivery forms for Hikyaku Cool Express and e-collect services.
- When sending several packages to one destination…
Several packages sent to a single destination are delivered as a set of packages. Please attach a delivery form to one of the packages, and use "hariefu" (supplemental) slips for the other packages.
Notes on Use
- The maximum compensation for damages is 300,000 yen.
- We cannot handle dangerous items, confidential correspondence, money or securities.
- Delivery may be delayed as a result of traffic congestion caused by natural disasters or accidents, or abnormal weather conditions, etc.
- Packing must be carried out by customers.
- Please notify our staff of any personal information, high-value items, etc. contained in your package that require special care.
- Packages to Okinawa are delivered using Hikyaku Air Express or Hikyaku Large Size Air Express.
- Certain types of package are delivered by ship. Please ask at a sales office for more details.
- Please write descriptions of the items beings sent and any special remarks in the "Description" box on the delivery form.