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Services
sgx
Door-to-door delivery to over 220 countries and regions worldwide is available.
Customers, Payment Methods
* 1 Service is available for customers who have acquired the customer code of Sagawa Express.
For inquiries on customer code, or if you want to acquire customer code, please contact the Global Call Center (0120-18-9595).
* 2 If you want to check the areas where delivery to individual customers is available, please contact the Global Call Center (0120-18-9595).
| Service Features | Available Parcel Size | Prices | How to Use | Notes | Contact |
Service Features
  • Door-to-door delivery to over 220 countries and regions worldwide is available.
  • For convenience of users, prices are calculated in units of 0.5 kg of actual weight, for each of the small parcel and document courier categories, for 8 area zones.
  • The same prices apply to international deliveries from anywhere in Japan.
Available Parcel Size
The service is available for parcels up to 260cm in dimension and up to 50kg per parcel.
* However, in the case of multiple parcels, up to 500kg in total weight is acceptable.
* For baggage exceeding the above limit, please contact the Global Call Center (0120-18-9595).
Prices  Charges for delivery of packages
Transport fees for small parcels (small business packages) and document courier (business documents) vary by the destination area (country, region) and actual weight/size of the package. For details, see the Zone Chart and Price List.
For the sgx fuel cost surcharge (as of Aug. 21, 2009)
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How to Use
  1. Choose your package type.
    sgx offers two service types: small parcels (for small business packages) and document courier (for business documents). Select a service type appropriate to your package.

    • Small parcels (small business package) service
      This is a small parcel transport service for delivery of product samples, spare parts, high-priced products, etc. whether with or without compensation, to anywhere in the world.
      (*Booklets are classed as small parcels.)
    • Document courier (business documents) service
      This service is for delivery of business documents, as well as catalogues attached to these documents, periodical publications and other printed matter.
  1. Prepare the necessary forms.
    Prepare and fill in a Hikyaku International Express delivery form and Hikyaku International Express invoice.
Hikyaku International Express delivery form
Hikyaku International Express
delivery form
Hikyaku International Express invoice
Hikyaku International Express invoice
  • For each parcel with compensation, three copies of the invoice need to be prepared by the customer.
  • For invoices, use your company letterhead, or download a commercial invoice format from this website.
    Commercial invoice format (EXCEL : 32KB)
  • Please make the invoice with Excel or Word.
The commercial invoice is an important document required by customs law for delivery of goods overseas, and should be submitted for entry at customs. An accurately filled-out commercial invoice can be used as the basic data for preparation of customs clearance documents related to the shipment. The data will also be used by customs authorities of the importer countries to correctly examine the tariffs and import applications.
<Example of commercial invoice>
Example of commercial invoice
  1. Date the invoice is prepared.
  2. Your company name, address, contact person name, contact department name, telephone number, and signature (name should be legible)
  3. *The * symbol on the document means that the address of the sender and recipient are indicated on the shipment itself.
    *TEL and Zip Code are very repuired.
  4. Recipient's company name, address, contact person name, contact department name, and telephone number.
  5. *TEL and Zip Code are very repuired.
  6. An importer or exporter Customs Registration code (CR Code)
  7. Packing list
  8. What is it?
    *Clearly indicate for each item
    *Rather than using descriptions like "parts" and "sample" for the item name, please be specific and detailed in identifying the sample.
  9. What is it component of?
    *Clearly indicate for each item
  10. All shipments, with the exception of documents, being exported from/imported into China will require a Harmonized System code (HS Code) to be indicated on customs declaration forms.
    The provision of the HS code, along with an accurate and detailed goods description in the supporting documents, will help expedite HS classification and ultimately clearance of the goods.
  1. Country of origin.
  2. Quantity.
  3. Amount (declared value) of the items being shipped. The declared value is required even when it has no commercial value.
  4. Sub total price.
  5. Terms of trade (FOB, CIF, etc.)
    *FOB = Cost of Goods + Japan Domestic Transportation Costs
    *C&F = Cost of Goods + Japan Domestic Transportation Costs + Airfreight
    *DAP = C&F or CIF Terms plus destination Duty/Tax
  6. Select Currency.
  7. Total price.
  8. Total packages.
  9. Total gross weight.
  10. Choose one.
    *Clearly indicate "No COMMERCIAL VALUE" in the case of shipments with no commercial value.
  11. Name should be legible.
Example of commercial invoice (in Japanese)(PDF: 92KB)
  1. Please call to Global Call Center.
    Our sales driver will come and pick up your packages.
Notes
Contact
Please call to Global Call Center.
Global Call Center ]
0120-18-9595 / TEL: 03-5753-2401
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