TOKYO SERVICE CENTER

TOKYO SERVICE CENTER is located at Tokyo Station’s Nihonbashi-guchi exit, which is a major starting point for sightseeing in Tokyo. It offers a diverse of services for the convenience of Tokyo Station users, including temporary storage of baggage, as well as delivery of items to hotels and airports.The design and appearance of the service center are based on the traditional Japanese design of “Gion Sagawa Express”, which has been so well-received in the Gion district of Kyoto.The staff also wear a traditional uniform which customers enjoy, including a “happi” coat. In addition to providing directions and local tourist advice, services are offered in multiple languages for customers(in English, Chinese, and Korean)

Opening Hours	：	7:00-21:00
Address	：	1st floor of First Avenue Tokyo Station Sagawa Express Tokyo Hands-Free Travel Baggage Storage Service Desk 1-9-1,marunouchi,chiyoda-ku,Tokyo, 100-0005
Tel	：	+81-3-5224-6885

Area map of TOKYO SERVICE CENTER

Stricter security measures (searches for explosives during temporary storage of baggage).

In preparation for stricter security standards in 2020, we have installed explosives detection equipment and we check each and every piece of baggage.

FAQs

Q01.Is it possible to have my baggage delivered for pick-up at the service center?

Yes. To do so, please specify the following delivery address:
1st floor 1st Avenue, Tokyo Station Sagawa Express Baggage Storage Service Desk 1-9-1 Marunouchi, Chiyoda-ku, Tokyo, 100-0005

※: This is not the Tokyo Business Office.
※: The truck’s arrival may be delayed, so please send your baggage so that it will arrive earlier than your pick-up time.
※: We will contact you when your baggage arrives at the service center, so please ensure that the contact details of the person picking up the baggage are written on the delivery slip.