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Personal Information Protection Policy

Recognizing the importance of protecting personal information (as defined in the Act on the Protection of Personal Information) and specific individual information (as defined in the Act on the Use of Numbers to Identify Specific Individuals in Administrative Procedures), Sagawa Express Co., Ltd. (hereinafter, "the Company") sets this Policy and gives its officers and employees the widest possible publicity to the Policy. At the same time, the Company ensures steady implementation of the measures set forth below.

1. Use of personal information

The Company will only use personal information within the scope of purposes of use set forth in the section below titled "Purposes of Use of Personal Information." If we at the Company intend to use personal information for any purpose other than those stipulated, we will clearly specify the purpose of use before collecting the information.

2. Provision of information to a third party

The Company will not provide personal information to a third party, except in the situations stated below.

  • If the Company have consent from the person himself/herself;
  • If the Company are required to do so according to laws or regulations;
  • If provision of information is essential to protect a person's life, body, or property and if it is difficult to gain consent from the person himself/herself;
  • If provision of information is particularly essential to the improvement of public health or the sound growth of children, and if it is difficult to gain consent from the person himself/herself;
  • If it is necessary to help a state institution or local public body or its trustee in handling business ordered by decree, and if obtaining consent from the person himself/herself could constitute an obstacle to execution of the business;
  • If business succession as a result of a merger or any other reason is associated with the provision of personal information; or
  • If the whole or a part of the handling of personal information is outsourced to the extent necessary to achieve the intended purposes of use.

It should be noted that the Company will not provide specific individual information to a third party unless laws or regulations permit such provision of specific individual information to a third party.

3. Shared use of personal information

  • Purposes of shared use

    The Company can share personal information, not including specific individual information, in the manners stated below to the extent necessary to achieve the intended Purposes of Use of Personal Information.

(1) Personal information relating to customers and business connections

  • Scope of parties to whom shared use is available:
    Domestic companies of SG holdings group.
  • Information items available for shared use:
    Full name; address; email address; telephone number; fax number; date of birth; gender distinction; department name; job title; responsibilities; entries and receipt stamp on invoice; and any other data necessary to achieve the said purposes of shared use.
  • Person in charge of administering shared use:
    The Company

(2) Personal information relating to the Company's officers and employees

  • Scope of parties to whom shared use is available
    Domestic companies of SG holdings group; the Employee Shareholding Association; the Welfare Association; and any other domestic body affiliated with SG Holdings Group companies
  • Information items available for shared use:
    Full name, date of entrance, gender distinction, date of birth, company name, department name, email address, telephone number, official title, place of residence, commute route, background, qualifications and licenses, personnel evaluations, commendations, salaries and bonuses, information on employment, development of competency, insurance coverage, information on family members (full name, gender distinction, date of birth, family relationship, employment status, and whether the family members share the same residence), all of which relates to officers and employees of SG Holdings Group companies, including retirees; as well as any other data necessary to achieve the said purposes of shared use.
  • Person in charge of administering shared use:
    The Company
    (Contact information about shared use: For Inquiries regarding The Company's Handling of Personal Information)

It should be noted that the Company will not share specific individual information with a third party unless laws or regulations permit shared use of specific individual information with a third party.

4. Protection of Personal Information

The Company will take security measures, including info-communications security measures to ensure the accuracy and safety of personal information, thereby safeguarding personal information from unauthorized access, leakage, and derogation.

5. Supervision of outsourcees

In the event that the Company outsources the handling of personal information, the Company will conclude a non-disclosure agreement with the outsourcee and oversee the outsourcee's operation appropriately.

6. Personal Information Management Structure

For the purpose of handling personal information, the Company will establish a management system to protect personal information within the Company and seek to handle personal information carefully and appropriately in accordance with its internal guidelines.

7. Compliance with relevant laws and regulations

The Company will comply with all laws and regulations relating to personal information to ensure thorough implementation of protection of personal information.

8. Change in the Personal Information Protection Policy

The Company will make a continuing review of its scheme of protecting personal information and make necessary improvements to maintain the scheme in its best condition.

9. Use of Cookies

This website uses cookies. As used herein, the term "cookies" refers to small text files that have the function of saving information that a user visited this site on internet access devices such as his/her computer, smartphone, or tablet. The purpose of use of cookies is to improve the browsing comfort of users revisiting this site, and/or adapting the contents of a page to their areas of interest. The use of cookies is not at all intended to violate the privacy of the site's users. Please note that information that can identify a user is not included among the information collected through these cookies.

10. Contact person about Your Personal Information

For any inquiries about the contents of this Personal Information Protection Policy and/or your personal information, feel free to contact us at: Point of Contact about Your Personal Information.

11. Disclosure, etc. of Personal Information

If you request disclosure, correction, addition, disuse, and/or deletion of or to your personal information, feel free to contact us at: For Inquiries regarding The Company's Handling of Personal Information. Details will be available when we receive your request.