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Our special cool trucks have realized
- Transport under thoroughly controlled temperature: 2℃ to 10℃ for chilled items, -18℃ or lower for frozen items,
- Reasonable delivery price: 160 yen for up to 60 cm in size (total of 3 sides), 2 kg in weight, and
- A wide available size range: up to 140 cm in size (total of 3 sides), 20 kg in weight.
We support high quality, low price transport of chilled/frozen items, to ensure their freshness, quality and safety in delivery.
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| This service is available for packages up to 140 cm in size (total of 3 sides), 20 kg in weight. |
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The following prices are applied.
For details, see the Price List.
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| In addition to the regular price, a Cool Delivery Fee is also charged. |
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| Size type |
3-side total |
Weight |
Cool Delivery Fee
(tax incl.) |
| 60 size |
Up to 60 cm |
Up to 2 kg |
160 yen |
| 80 size |
Up to 80 cm |
Up to 5 kg |
160 yen |
| 100 size |
Up to 100 cm |
Up to 10 kg |
270 yen |
| 140 size |
Up to 140 cm |
Up to 20 kg |
320 yen |
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| (The same prices apply to both frozen and chilled items.) |
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- Please use the Hikyaku Cool Express delivery form.
(Write clearly either "Frozen" or "Chilled" in the "Item/Package shape" box of the delivery form.)
- Please use a Hikyaku Cool Express sticker (either Chilled or Frozen.)
- Please tell your sales driver that you want to use the Hikyaku Cool Express service.
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For Hikyaku Air Express or e-collect service, please use the specific delivery forms for these services. |
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<Notes for Cool Express service>
- Please make sure this service is available in your destination area.
- Please pre-cool your items before shipment.
(Chilled: at 8℃ or below for at least 6 hours; frozen: at -18℃ or below for at least 12 hours)
- Clarify whether your item is chilled or frozen.
- If the recipient is out, maximum storage period is 4 days.
- We cannot accept items that exceed the limits of our temperature control (items for ice storage, frozen items requiring temperature control below -18℃, etc.)
For details, see Temperature Control List.
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- This service is not available in some areas. Order acceptance time limit and other terms of use vary depending on area.
- The maximum compensation for damage is 300,000 yen.
- We cannot handle dangerous items.
- Natural disasters, traffic jams due to accident, abnormal weather, etc. may cause delay in delivery.
- Packing must be completed by customers.
- Please be sure to notify our staff of any personal information, high-priced items, etc. contained in your package that requires special care.
- Please write the names of the items contained and special remarks in the "Item/Package shape" box of the delivery form.
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