How to place a request for disclosure and other matters related to your personal information:
 
    1. Visit our website and access the "Contact Us(on Japanese)" page. You will be asked to fill out a request form. Upon receiving your request, we will send you the necessary documents by regular mail.
    2. For submitting a request for notification of the purposes for our use of personal information or a request for disclosure of your personal information, you are asked to pay a 1,000 yen handling fee plus 1,220 yen for actual expenses including postage.
To place a request for other items than those above, you are asked to pay 1,220 yen for actual expenses including postage.
    3. The above-mentioned payment will be accepted in the form of a postal money order (including fixed postal money orders).
    4. You will be asked to submit to us a copy of your ID (including driver's license) so that we can verify that the request has been made by the customer himself/herself or by someone authorized by him/her to do so.
    5. Please send the completed documents and other necessary materials to the following address:
 

Personal Information Management

Sagawa Express

68 Tsunoda-cho, Kamitoba, Minami-ku
Kyoto City, Kyoto Prefecture 601-8104

 
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