Public Information Disclosure of information related to transport safety management

At Sagawa Express, we disclose information related to transport safety management in accordance with Article 24, Paragraph 3 of the Motor Truck Transportation Business Act, and Article 2, Paragraph 8 of the Trucking Transport Business Transportation and Safety Regulations.

1.Basic policy on transport safety

  1. (1) Our employees will work hard as a united team and in partnership with our group companies in the pursuit of continuous improvements in transport safety, with the protection of human life as our number one priority and based on our Code of Conduct and the Corporate Philosophy of SG Holdings Group.
  2. (2) Top management will lead efforts to ensure transport safety at the company with a strong awareness that securing transport safety is the foundation of our business management. Moreover, we will make our employees thoroughly aware that ensuring transport safety is the most important priority.
  3. (3) We will steadily implement safety management and execute our responsibilities with safety as our top priority.
  4. (4) When using partner companies, we will not act in a way that hinders safety during transport carried out by such companies. Moreover, we will work hard to improve transport safety at our partner companies.
  5. (5) We will publicly disclose information related to transport safety.

2.Transport safety target in fiscal 2017 and result

Item Target Result
Traffic accident control index 4.090 6.380
Index: Incidence of traffic accidents per 1,000 vehicles

3.Statistics on accidents provided for under Article 2 of the Motor Vehicle Accident Reporting Regulations

Accidents reported in fiscal 2017 under the Motor Vehicle Accident Reporting Regulations (year-on-year change in parentheses)

Vehicle on vehicle accidents 0 (-3); Vehicle on two-wheeled vehicle accidents 8 (+5); Vehicle on pedestrian accidents 8 (+7); Falling and overturning accidents 2 (-1); Vehicle fires 3 (-1); Vehicle trouble 1 (±0); 22 accidents in total (+7)

Excluding accidents in which we were involved as a victim

4.Organizational system and chain of command in relation to transport safety

Dividing our entire operational area in Japan into areas covered by 18 branches, we have allocated a manager to each branch. We strive to ensure traffic safety through an integrated system involving everyone from top management to each employee.

In addition, we have established the Safety Measures Committee, consisting of the branch managers, with the aims of providing reports in Safety Meetings on safety activities and traffic accidents, and discussing safety-related challenges and initiatives.

Organizational Structure for Safety Management

Organizational Structure for Safety Management

5.Priority measures related to transport safety

We implement the following measures based on the transport safety policies and targets set out as priority transport safety measures under the Safety Management Code, Article 6 (Priority Measures in Transport Safety).

  1. (1) Prevent intersection accidents
  2. (2) Prevent unattended vehicle accidents
  3. (3) Prevent reversing accidents

6.Transport safety plan

In order to prevent traffic accidents, we formulate an annual plan for transport safety measures and promote measures each month based on the Trucking Transport Business Transportation and Safety Regulations and on the Guidelines for Instructions Given to and Monitoring of Drivers of Trucking Transport Operators (August 20, 2001: Ministry of Land, Infrastructure and Transport, Notice 1366, *Revised on April 1, 2016).

At our sales offices, we give instructions to our drivers based on the annual plan in consideration of the regional climate and traffic conditions.

In addition, we provide transport safety management training and work as a united team, involving everyone from top managers to each employee, in order to establish a safety culture and ensure the widespread attitude of prioritizing safety.

First Quarter

Nationwide Spring transport safety campaign (Prevent accidents against vulnerable road users)
Unattended vehicle accidents prevention month
Reversing accidents prevention month
Transport safety management test
Training on safety policies and priority measures
Instruction and training against illegal parking
Trunk line transport terminal inspections
Preparedness for driving trucks
Fundamental requirements to be observed to ensure safety of truck operations
Appropriate operation routes, and traffic and other conditions of such routes

Second Quarter

Intersection accidents/temporary-stop violation prevention month
Stationary object accidents prevention month
Reversing accidents prevention month
Drivers’ contest
Transport safety management seminar
Training for transport safety management internal auditors
Transport safety management assessment
Trunk line transport safety patrol
Hazard prediction and avoidance, and how to respond at the time of an emergency
Drivers’ physiological and psychological factors regarding traffic accidents, and how to respond to them
Structural properties of trucks
Points to note when transporting hazardous materials

Third Quarter

Nationwide Autumn transport safety campaign (Prevent accidents against vulnerable road users)
Month of prevention of use of mobile phones and other forms of violation
New employee protection month (December 1 to December 31)
Serious accident response training
Instruction and training against illegal parking
New Year transport safety overhauls (December 10 to January 10)
Instruction on how to load packages into trucks and on danger of overloading
Importance of health management

Fourth Quarter

New employee protection month (December 10 to December 31)
New Year transport safety overhauls (December 10 to January 10)
Acquisition of driving log certificates
Intersection accidents prevention month
Sales Office Outstanding Safety Awards (Sales Office with Year-Round No Accidents Awards)
Transport safety management review
Transport safety management internal audit
Observation of accident prevention measures in other modes of transport
Training for preventing the reoccurrence of making substitute report to the police
How to drive business vehicles with equipment designed to increase safety
Safe driving depending on drivers’ driving aptitude

7.Actual amount spent on transport safety, etc.

In fiscal 2017, we spent 756.326 million yen on activities related to transport safety.
The main breakdown of this amount is as follows:

  1. (1) Spending on safety-related education and training: 107.124 million yen
    Including safety driving basic training, advanced SD instructor accreditation training, SD adviser training, eco-safety driving training, drivers' contests, traffic safety seminars, acquisition of driving log certificates, and aptitude assessment tests
  2. (2) Spending on the introduction of safety equipment: 578.414 million yen
    Including driving recorders, rear-view cameras, and collision damage reduction brakes
  3. (3) Spending on sales office safety awards and employee safety awards: 32.972 million yen
    Including the Sales Office Outstanding Safety Awards, Sales Office with Consecutive Record of No Accidents Awards, and Zero Accidents Zero Violations Employee Awards
  4. (4) Spending on safety initiatives with partner companies: 2.860 million yen
    Including trunk line transport safety patrols, and trunk line transport terminal inspections
  5. (5) Other spending: 34.956 million yen
    Including monthly safety initiatives, and SAS screening inspections

8.Reporting system at the time of accidents and disasters

At Sagawa Express, we implement the following system for reporting accidents or disasters from the workplace to the management team, and for sharing information and making a response when an accident or disaster occurs.

Reporting and liaising system at the time of accidents and disasters
The relevant case must be reported to the Operational Manager, if there is no department responsible for promoting safety or if no contact can be made with the department responsible for promoting safety.

9.Safety supervisor and safety management regulations

Safety supervisor Kiichi Suzuki, Managing Director
Safety Management Regulations Click here for details

10.Plan for education and training in relation to transport safety

We believe that the most effective way of training drivers is by having instructors accompany them in the vehicle. Selecting trainees and training periods in accordance with internal standards, we implement training in a well-planned manner, eliminate the sources of danger, and instruct our drivers to continue their safety behaviors.

For new employees, we provide basic training when they join us. For managers, we have set work experience for ensuring transport safety as one of the requirements for appointment as manager.

Training flow for new drivers
Main training programs implemented in fiscal 2017 Held Trainees
New employee basic training 148 times 3,879
Safety driving basic training 138 times 3,071
Newly appointed safety promotion managers training (*1) 6 times 128
Eco-safety driving training 3 times 66
Advanced SD instructor accreditation training (*2) 132 times 1,091
Advanced safety driving inspector accreditation training (*3) 70 times 261
SD adviser training (*4) 24 times 102
Safety promotion manager
Those engaging in safety management at their sales offices
Advanced SD instructor
Those accompanying drivers and giving driving instruction
Advanced safety driving inspector
Those checking whether the relevant driver can work without being accompanied
SD adviser
Clerical staff providing drivers with experience of less than one year with guidance on administrative matters and advice on how to respond to customers

11.Internal audit results related to transport safety and details of measures implemented in response

We conducted an internal audit in January 2018 regarding the status of our safety management and the effectiveness of our safety management system.
In fiscal 2017, we satisfied our targets in terms of traffic violation, but did not in terms of traffic accidents. One of the factors lay in the lack of instruction skills of safety promotion managers. In this regard, we have introduced safety promotion managers coaching training for boosting the skills of safety promotion managers, and have established the SD Adviser system for instructing new employees and providing even better mental care.
Moreover, by introducing equipment for preventing unattended vehicle accidents, drive recorders, automatic brakes, back sonars, and other types of equipment, we have reinforced tangible measures to control traffic accidents resulting from human error. At Sagawa Express, we are committed to ensuring and improving transport safety with the involvement of everyone from top management to each employee.